FAQ’S

The Hospitals is ISO certified and accomplished the unique distinction of achieving National Accreditation Board for Testing and Calibration Laboratories (NABL) and National Accreditation Board for Hospital and Healthcare Providers (NABH) Accreditations thus bringing the world’s best healthcare quality standards to India.

Malla Reedy Narayana Hospital follows strictly the international standards of accrediting organizations like NABH and is strongly committed to maintain and improve patient safety as well as care. Medical care given to patients is monitored constantly by the hospital management and medical staff. The hospital management reviews all concerns and feedbacks given by patients, physicians, the medical staff or administrators and responds to them accordingly.

Malla Reddy Narayana Hospital  provides COVID-19 Care. Click Here to know more.

Yes Malla Reddy Narayana Hospital is open 24×7

Definitely. Once you have consulted the appropriate specialist, our Relationship Manager will give you a complete plan on the approximate length of stay at the hospitals and the total cost of the treatment, along with the necessary pre/post treatment care.

Many locations of Malla Reddy Narayana Hospital are JCI accredited and recognized by major Insurance providers. At Malla Reddy Narayana Hospital, we work with certain International Insurance providers and the list is available at the International Patients Service Desk/ Admission counter. We will not be able to process/accept any other foreign insurance coverage for cashless (insurance covered) treatment. The insurance coverage provided by the companies on our list is valid only for In patient procedures which needs more than 48 hours of hospitalization and is subject to approval from the insurance providers. At the time of admission a deposit needs to be made at the in-patient billing department, based on your room category. This amount will be refunded once we receive the payment authorization from your insurance provider. In case the insurance is not approved within 48 hours of admission, you’re requested to settle the hospital bill and claim a reimbursement from your insurance provider.

Your primary consultants will inform the date of your discharge. At the time of discharge your nurse will detail you on the treatment / surgery that you have had and on the medication that you have to take, follow-up requirements if any and finally will hand over all your medical investigation reports/X-ray/MRI/other scan images and medicines.

You must provide all relevant information on your medical condition, including scans, medical history, and current medication etc.

We offer a wide range of state-of-the-art treatment options in the form of surgery, chemotherapy, radiotherapy, or combinations of these and other therapies. Our patients have access to the highest-quality treatments.

Seeking a second opinion is a personal choice, however, the main reason most patients seek a second opinion is reassurance that the first opinion is correct, and that all treatment options have been explored.

At Malla Reddy Narayana Hospital a major teaching facility offers the advantage of specialized physicians, state-of-the-art technology and new investigational therapies that may not be available in community hospitals.

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Emergency Contact

1800 121 5744